Rockyspin Casino Terms & Conditions

1. General terms and eligibility

These Terms & Conditions apply to the Rockyspin Casino website, related services and any account created through the website. They should be read together with the Privacy Policy, Responsible Gambling information, game rules and any promotion-specific terms that may apply. If there is a conflict between these terms and a specific promotion or game rule, the more specific terms will generally apply to that promotion or game.

You may use Rockyspin Casino only where online gambling is lawful and permitted for you. You are responsible for checking the laws that apply in your location before accessing the website or using any gambling service. You must not use the website if doing so would breach any law, restriction, court order or other legal requirement that applies to you.

You must meet the minimum legal age and any other eligibility requirements that apply in your location. Rockyspin Casino may request information or documents to confirm your age, identity, residency, payment ownership or right to use the service. You must provide information that is accurate, complete and current, and you must update it if your circumstances change.

Only one personal account may be created unless Rockyspin Casino expressly allows otherwise. An account must be opened in your own name and must not be created for another person, a business, a group or an organisation. You must keep your login details confidential and take reasonable steps to prevent another person from accessing your account.

• You must not allow another person to use your account or payment methods.
• You must not sell, transfer, lend or otherwise assign your account to anyone else.
• You must not create an account using false, misleading or stolen information.
• You must tell Rockyspin Casino promptly if you believe your account details have been compromised.
• You must not access the service from a location where its use is restricted or unlawful.

Account checks and security

Rockyspin Casino may carry out verification, security, fraud-prevention and responsible gambling checks at any stage. These checks may involve requesting documents or additional information. An account may remain restricted while checks are being completed. You must not attempt to bypass verification, use technology to disguise your location or provide documents that have been altered.

2. Deposits, withdrawals and gameplay

You may deposit funds using payment methods made available through the website. You should use only a payment method held in your own name or one that you are authorised to use. Rockyspin Casino may decline, reverse or delay a transaction where a payment cannot be verified, appears suspicious, is not supported, or does not comply with applicable requirements.

You should consider your deposit carefully before confirming a transaction. Deposited funds are intended for use on the website and must not be used for unlawful activity, money laundering, fraud or any other prohibited purpose. You are responsible for checking the transaction details before submitting a payment and for any fees charged by your bank, card provider or payment service.

Withdrawal requests may be subject to account verification, payment checks, game rules and any applicable legal or security requirements. Rockyspin Casino may return funds through an approved method and may require a withdrawal to be made using a payment method connected with the account. Processing arrangements can vary according to the method selected and the checks required.

Games are played according to the rules shown on the website. You are responsible for reviewing the instructions, stake information, game features and any relevant conditions before playing. A game round may be treated as final once the result has been recorded by the website's systems, except where a correction is required because of a clear error, technical fault, fraud or another valid reason.

Technical issues and game results

If a game or transaction is interrupted by a technical problem, Rockyspin Casino may investigate the event and take reasonable steps to correct the account or transaction record. Where a technical fault affects a game result or balance, the affected play may be cancelled, voided or adjusted in accordance with the relevant game rules and applicable requirements. You must not deliberately exploit a software error or system weakness.

• You must not use bots, automated software, scripts, devices or other tools designed to interfere with gameplay.
• You must not manipulate a game, payment process, account feature or promotion.
• You must not use the website to test, probe or damage its security or availability.
• You must not engage in collusion, cheating, fraud or any conduct that gives an unfair advantage.
• You should stop using the service and report a suspected error rather than trying to benefit from it.

3. Promotions, responsible gambling and prohibited conduct

Promotions, bonuses, rewards and special offers are subject to the terms displayed with the relevant offer. Those terms may include eligibility conditions, qualifying games, minimum requirements, expiry conditions, maximum values, wagering requirements or withdrawal restrictions. You should read the full offer terms before accepting or using a promotion.

Unless the relevant offer terms say otherwise, promotions are intended for one person and one account only. Rockyspin Casino may withhold, cancel or amend a promotion where it has been obtained in error, used abusively, claimed through multiple accounts, or used in a way that breaches the promotion terms or these Terms & Conditions. Any correction will be made fairly and in line with applicable requirements.

Responsible gambling

Gambling should be treated as entertainment, not as a way to earn income or recover losses. Set a budget before you play and do not gamble with money needed for everyday living, bills or other financial commitments. Never chase losses, gamble while distressed, or play under the influence of alcohol or drugs.

• Use available account controls, deposit limits, time reminders or other safer-gambling tools where offered.
• Take regular breaks and keep track of how much time and money you spend.
• Ask for support if gambling is affecting your finances, relationships, work, study or wellbeing.
• Request a break or account closure if you feel that gambling is becoming difficult to control.
• Do not ask another person to gamble for you or use another person's account.

Rockyspin Casino may apply account restrictions, refuse a deposit, limit access to games or close an account where this is necessary for responsible gambling, security, verification or compliance reasons. A request for account closure or a gambling break should not be treated as a reason to open another account or continue playing through a different account.

Prohibited use

You must not use the website for unlawful activity, fraud, money laundering, terrorist financing, harassment, abuse, unauthorised advertising or any activity that could damage Rockyspin Casino, its users or service providers. You must not interfere with the website, copy or misuse its content, or attempt to access accounts, systems or information without permission.

4. Privacy, suspension and changes

Personal information is handled in accordance with the Rockyspin Casino Privacy Policy. Information may be collected and used to provide services, process transactions, verify accounts, meet legal and security obligations, prevent fraud, manage responsible gambling and improve the website. You should review the Privacy Policy to understand how information is handled and what rights may apply to you.

Suspension or closure

Rockyspin Casino may suspend, restrict or close an account where there is a suspected breach of these terms, a verification concern, payment issue, security risk, unlawful activity, responsible gambling concern or other valid operational reason. Access may also be restricted when required by law or by a service provider. You must not try to avoid a suspension or closure by creating or using another account.

If an account is closed or restricted, any remaining balance will be reviewed in accordance with these terms, relevant game or promotion rules and applicable requirements. Funds connected with fraud, unlawful activity, disputed payments or a material breach may be withheld or handled as permitted by law. You may be asked to complete outstanding checks before any eligible balance is processed.

Website content and availability

The website and its content are provided for general use and may be updated, changed, suspended or withdrawn without prior notice where reasonably necessary. Rockyspin Casino aims to keep information accurate, but errors, omissions, interruptions and delays can occur. You should check the current version of these terms, game rules and promotion conditions before using the service.

To the extent permitted by law, Rockyspin Casino is not responsible for loss caused by events outside its reasonable control, including telecommunications failure, payment-provider disruption, device problems, malware, power failure or unauthorised access resulting from your failure to protect your account. Nothing in these terms excludes or limits a right or protection that cannot lawfully be excluded or limited.

Changes and applicable law

These Terms & Conditions may be changed from time to time to reflect service updates, legal requirements, security measures or operational changes. The updated version will be made available on the website. Your continued use of Rockyspin Casino after an update takes effect indicates that you accept the revised terms. If you do not agree with a change, you should stop using the service and follow the available account-closure process.

These terms are intended to operate alongside the mandatory consumer, privacy, gambling and other legal protections that apply to you. Any dispute should first be raised through the available support or complaints process so it can be reviewed. Nothing in these terms prevents you from exercising a legal right or contacting an appropriate authority where you are entitled to do so.

By continuing to use Rockyspin Casino, you confirm that you have read these Terms & Conditions, understand the responsibilities they describe and agree to comply with them. If you do not understand any part of these terms, do not deposit or play until you have obtained independent advice or clarification.